Frequently asked questions

What is InWriting?

You write a short agreement and we email it to the other person. When they click I Agree, you both get a confirmation email with the text and a timestamp.

Is the record a legal contract?

No. The record shows what was agreed and when. We make no claim about its legal effect. If you need a contract, speak to a lawyer.

Does the other person need an account?

No. They get an email with the agreement, any attached file and a link. They read it and click I Agree or I Don't Agree.

How long does the recipient have to respond?

7 days. After that the agreement expires and can no longer be responded to. While it's pending, you can resend the email from the agreement's page.

What does the confirmation prove?

Both parties get an email with the exact agreement text, the time it was agreed (UTC), a unique agreement ID and, if a file was attached, the file's name and SHA-256 fingerprint. The fingerprint lets you check later that a copy of the file matches the one that was agreed.

Who can see an agreement?

The sender (from their dashboard) and anyone with the link from the recipient's email. If the recipient forwards that email, whoever gets it can open the agreement. The pages aren't listed anywhere and search engines are told not to index them.

Can I edit or cancel an agreement after sending it?

No. If you made a mistake, ask the recipient to decline it or let it expire, then send a corrected one.

What can I attach?

One file up to 10 MB: an image, PDF or Office/OpenDocument file. On the free plan the stored file is kept for 1 year; its name, size and fingerprint stay on the record. Agreement text can be up to 1000 characters.

What does it cost?

The free plan includes 20 agreements a month. A paid plan is coming; see pricing.

How do I sign in without a password?

Enter your email and we send you a sign-in link and a one-time code. Either works. There are no passwords to remember or leak.

How do I delete my account?

Email privacy@getinwriting.com and we'll delete your account and data within 30 days. The privacy policy has the details.

If something isn't working, see common issues. For anything else, email support@getinwriting.com.

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